Mike Useem on Decision-making

Michael Useem is Professor of Management and Director of the Center for Leadership and Change at the Wharton School, University of Pennsylvania.

I saw this video at @Google Talks and thought it would be of interest to the insurance leadership community here at “The Insurance Experience”.    Useem talks about decision-making under pressure in this hour-long piece.  It’s a good one to watch and listen to while having lunch or as background chatter while completing or approving expense reports. 

 

The intensifying competition and demand for high performance are pressing organizations to become more flexible, more results-focused, and more fast-acting. Companies are finding that such initiatives require effective leadership and a supportive culture, and this has become all the more critical in an era of greater uncertainty and change. The challenge is to build effective leaders and well-led teams throughout the organization, and that requires a capacity to think strategically and act decisively. Drawing on challenging moments when difficult decisions were faced by company managers, corporate leaders and even mountaineers on Everest and firefighters in the wilderness Michael Useem identifies what it takes for making timely calls when leadership matters most.